Terms and Conditions of Use


Terms and Conditions of Website Use

These Terms and Conditions of Use (the "Terms") govern your use of the website located at www.citywall.co.ke (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

1. Definitions

1.1 "Citywall Hotel", "we", "us" or "our" means Citywall Hotel located at 10 Duruma Road, Nairobi, Kenya.

1.2 "You" or "your" means the user of the Website.

1.3 "Website" means www.citywall.co.ke and all associated subdomains and pages.

2. Acceptance of Terms

2.1 By accessing any part of the Website, you shall be deemed to have accepted these Terms in full.

2.2 These Terms supplement and do not replace any other terms and conditions that may apply to specific services offered through the Website, including our Booking Policy and Privacy Policy.

3. Changes to Terms

3.1 Citywall Hotel reserves the right to change or modify these Terms at any time without prior notice.

3.2 Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

3.3 It is your responsibility to review these Terms periodically.

4. Use of the Website

4.1 You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit the use and enjoyment of the Website by any third party.

4.2 Prohibited conduct includes, but is not limited to:

  • (a) causing annoyance, inconvenience or needless anxiety to any person
  • (b) transmitting obscene or offensive content
  • (c) disrupting the normal flow of dialogue within the Website
  • (d) attempting to gain unauthorised access to any part of the Website
  • (e) using the Website for any fraudulent or unlawful purpose

5. Intellectual Property Rights

5.1 All intellectual property rights in the Website, including but not limited to copyright, trade marks, design rights, database rights and trade secrets, are owned by or licensed to Citywall Hotel.

5.2 You may view, download for caching purposes only, and print pages from the Website for your personal use, subject to the restrictions set out below.

5.3 You must not:

  • (a) republish material from this Website (including republication on another website)
  • (b) sell, rent or sub-license material from the Website
  • (c) reproduce, duplicate, copy or otherwise exploit material on this Website for a commercial purpose
  • (d) edit or otherwise modify any material on the Website

6. User-Generated Content

6.1 If you submit any content to the Website (including reviews, comments or other materials), you grant Citywall Hotel a perpetual, irrevocable, royalty-free, worldwide licence to use, reproduce, modify, adapt, publish and distribute such content in any media.

6.2 You warrant that any content you submit is original to you and does not infringe the intellectual property rights of any third party.

6.3 Citywall Hotel reserves the right to remove any user-generated content at its sole discretion.

7. Accuracy of Information

7.1 While Citywall Hotel endeavours to ensure that the information on the Website is correct, we do not warrant the accuracy and completeness of the material on the Website.

7.2 The material on the Website may be out of date, and Citywall Hotel makes no commitment to update such material.

7.3 Room images and descriptions are representative only and actual rooms may vary.

8. Availability of the Website

8.1 Citywall Hotel reserves the right to suspend or withdraw the Website or any part of it without prior notice for operational, maintenance or security reasons.

8.2 We will not be liable if for any reason the Website is unavailable at any time or for any period.

9. Links to Third-Party Websites

9.1 The Website may contain links to third-party websites that are not owned or controlled by Citywall Hotel.

9.2 Citywall Hotel has no control over, and assumes no responsibility for, the content, privacy policies or practices of any third-party websites.

9.3 By using the Website, you expressly relieve Citywall Hotel from any and all liability arising from your use of any third-party website.

10. Limitation of Liability

10.1 To the maximum extent permitted by Kenyan law, Citywall Hotel excludes all implied warranties, conditions and other terms which might otherwise apply to your use of the Website.

10.2 Citywall Hotel will not be liable to you for any loss or damage of any kind (whether in contract, tort, negligence, breach of statutory duty or otherwise) arising under or in connection with your use of the Website, including but not limited to loss of profits, loss of data, loss of business, or any indirect or consequential loss.

10.3 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Kenyan law.

11. Indemnification

You agree to indemnify, defend and hold harmless Citywall Hotel, its officers, directors, employees, agents and suppliers from and against any and all claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or in connection with your use of the Website or your breach of these Terms.

12. Privacy and Data Protection

Your use of the Website is subject to our Privacy Policy.

13. Governing Law and Jurisdiction

13.1 These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Kenya.

13.2 The Kenyan courts shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

14. General Provisions

14.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.2 No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

14.3 These Terms constitute the entire agreement between you and Citywall Hotel regarding your use of the Website.

15. Contact Information

If you have any questions about these Terms, please contact us at info@citywall.co.ke.